Ownership of Site; Agreement to Terms of Use

THIS WEBSITE, INCLUDING ANY SUB-DOMAINS AND ASSOCIATED WEB-BASED AND MOBILE APPLICATIONS (COLLECTIVELY, THE “SITE”) AND RELATED SERVICES, ARE PROVIDED SUBJECT TO YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS SET FORTH BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE. The Terms of Use, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively “Legal Terms,” constitute the entire and only agreement between you and Sweet Spearmint Software, L.L.C., AS THE OWNER of the SITE, AND ITS AFFILIATES AND SUBSIDIARIES (COLLECTIVELY, “WE,” “U.S.,” OR “OUR”) and supersede all other agreements, representations, warranties, and understandings concerning our Site and the subject matter contained herein.

In our sole discretion, we reserve the right to change, modify, add, or remove portions of the Legal Terms at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean you accept and agree to the changes. Therefore, it is essential for you to periodically review our Legal Terms to make sure you still agree to them. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

We reserve the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes; (4) to delete or remove (without notice) any user content or account; and or (5) to terminate the access of any user in its sole discretion, for any reason or no reason.

Warranty Disclaimer



Although we attempt to ensure the integrity and accuracy of the Site, we make no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the Site could include inaccuracies or errors and that unauthorized additions, deletions, and alterations could be made to the Site by third parties. If an inaccuracy arises, please inform us so that it can be corrected. Information contained on the Site may be changed and or updated without notice.


All text, information, graphics, user interfaces, audio, video, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other data (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to us with all rights reserved, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. All other trademarks, service marks, and logos used in this Site are their respective owners’ trademarks, service marks, or logos.

We may have trademarks, service marks, or registered trademarks, including Time To Pet, our proprietary marks. Our proprietary marks may not be used in connection with any product or service that we do not provide in any manner that is likely to confuse customers or in any way that disparages or discredits us.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium, for publication or distribution or any commercial enterprise, without our express prior written consent.

Your Use of the Site

You may not use any “deep-link,” “page-scrape,” “robot,” “spider,” or another automatic device, program, algorithm, or methodology, or any similar or equivalent manual process to access, acquire, copy, or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. We reserve the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or any of our servers, or any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.

You may not probe, scan or test the Site’s vulnerability or any network connected to the Site, nor breach the security or authentication measures or any network connected to the Site. You may not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Site or any other customer of ours.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or our systems or networks, or any systems or networks connected to the Site or us.

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site, any transaction being conducted on the Site, or any other person’s use of the Site.

You may not forge headers or otherwise manipulate identifiers to disguise the origin of any message or transmittal you send to us on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else or impersonate any other individual or entity.

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your Site use. We reserve the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, Internet Protocol addresses, and traffic information, as allowed under our Privacy Policy.

We always appreciate your feedback or other suggestions. Still, you understand that we may use them without obligation to compensate you for them (just as you have no obligation to offer them).

You may not use the Site in a manner that: (1) infringes on any third party’s intellectual property or proprietary rights, or rights of publicity or privacy; (2) violates any law, statute, ordinance, or regulation; (3) is defamatory, trade libelous, threatening, unlawfully harassing, indecent, abusive, obscene, or contains child pornography; (4) that you know contains Viruses; (5) that you know it will materially damage, disable, overburden or impair the Site or any other party’s use of the Site; or (5) that you know contains links to any sites that do any of the aforementioned prohibited acts. In addition, you are prohibited from using the Site to send spam, either directly or indirectly, or that in any way violates The CAN-SPAM Act of 2003, 15 U.S.C. 7701, as amended.

We do not assume responsibility for the accuracy, completeness, safety, innocuousness, slanderous nature of, legality, or applicability of anything posted, displayed, linked, uploaded, recorded, broadcast, or otherwise made available by any user.

Links to Other Websites

This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to Site visitors. Such Linked Sites are not under our control, and we are not responsible for and do not endorse the content of such Linked Sites, including but not limited to any information or materials on such Linked Sites. Making independent judgments regarding your interaction with these Linked Sites would be best. In addition, a hyperlink to a third-party Website does not mean that we endorse or accept any responsibility for the content or the use of the linked Site. As such, you access any such third-party Websites at your own risk. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature.

Purchases; Other Terms and Conditions

Please refer to all terms and conditions of purchases and pricing before purchasing from or paying on the Site. Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including any promotions or other similar features, all of which this reference makes terms a part of these Terms of Use. You agree to abide by such additional terms and conditions, including, where applicable, that you are of sufficient legal age to use or participate in such service or feature. Suppose there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or any service offered on or through the Site. In that case, the latter terms shall control your use of that portion of the Site or the specific service.

Our obligations, if any, about our products and services, are governed solely by the agreements under which they are provided, and nothing on this Site should be construed to alter such agreements.

We may change or discontinue the availability of any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site concerning products and services may be outdated, and we do not commit to updating the materials on the Site relating to such products and services.


Using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (credit card information) is encrypted. Please review our Privacy Policy here: https://petanew.com/privacy-policy/

Limitation of Liability

Except when prohibited by law, in no event will we be liable to you for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages?

Notwithstanding the other provisions of these Terms of Use and the Legal Terms, if we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, our aggregate liability shall in no event exceed the total value of all orders or subscriptions placed and paid for by you with us through the Site IN THE TWELVE (12) MONTHS before THE DATE THE FIRST CLAIM ARISES. Some jurisdictions do not allow limitations of liability, so the preceding limitation may not apply to you.


You agree to indemnify, defend and hold harmless us and our officers, directors, shareholders, predecessors, successors in interest, employees, agents, licensors, and service providers (“Indemnitees”) from any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against Indemnitees by any third party due to or arising out of or in connection with your use of the Site, including any data or Content transmitted or received by you, any other party’s access or use of the services with your username and password, or your violation of these  Terms of Use, applicable laws, rules or regulations.

Violation of These Terms of Use

We may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary for connection with any investigation or complaint regarding your use of the Site or to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights or property of visitors to or users of the Site, including our customers or your particular pet care provider(s). We always reserve the right to disclose any information necessary to comply with any applicable law, regulation, legal process, or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that we may preserve any transmittal or communication by you with us through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or we determine that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, and or (4) protect the rights, property or personal safety of us, our employees, members, users of or visitors to the Site, and the public.

You agree that we may terminate the access of any member or user to the Site at our sole discretion at any time, for any reason or no reason. At our sole discretion, we reserve the right to suspend or terminate any member’s or user’s account with or without notice to said user for any reason. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice and will cause irreparable harm to us for which monetary damages would be inadequate. You consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies we may have at law or in equity.

Suppose we take any legal action against you due to your violation of these Terms of Use. In that case, we will be entitled to recover from you, and you agree to pay all reasonable attorneys’ fees and costs of such action in addition to any other relief granted to us. You agree that we will not be liable to you or any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

In the event we terminate your access to or use of the Site, we will make reasonable efforts to return the following data upon written request received within seven business days of termination:  lists of basic client contact information, basic pet details, client keys, basic vet details, and basic scheduled event details, and summary lists of client invoices and payments.

Governing Law

Our Legal Terms shall be treated as though they were executed, entered into, and performed in the State of Texas, United States. They shall be governed by and construed by the laws of the State of Texas, United States, exclusive of its choice of law rules that would give rise to applying the substantive law of another jurisdiction. Each party to these Terms of Use submits to the exclusive jurisdiction of the state and federal courts in Travis County in Texas and waives any jurisdictional, venue, or inconvenient forum objections to such courts. Suppose a court or other tribunal of competent jurisdiction holds any of the Legal Terms as unenforceable. In that case, those provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect. Any cause of action by you concerning the Site must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver nor of the right to enforce such provision. Our rights under our Legal Terms shall survive the termination of our Legal Terms.

Notification of Claimed Copyright Infringement

We respect and expect our members and users to respect the rights of copyright holders. Once on notice, we will act appropriately to remove content that infringes the copyright rights of others. If it is believed that any content uploaded infringes upon existing copyrights, owners or any agent may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail): (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity sufficient to permit us to locate the material; (d) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Under Section 512(c) of the DMCA, 17 U.S.C. § 512, we designate the following individual as its agent for receipt of notifications of claimed copyright infringement:

Sweet Spearmint Software, L.L.C.

Attention: Time To Pet Personnel, Report of Copyright Infringement

4301 W. William Cannon Drive

Suite B150-164

Austin, TX 78749

Void Where Prohibited

Although this Site is accessible worldwide, not all features, products, or services discussed, referenced, provided, or offered through or on the Site are available to all persons or in all geographic locations or appropriate or available for use outside the United States. In its sole discretion, we reserve the right to limit the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any part, product, or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your initiative and are solely responsible for complying with applicable local laws.

No Unlawful or Prohibited Purpose

As a condition of your use of this Site, you warrant to us that you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use.

Entire Agreement

These Terms of Use constitute the entire agreement between us and you about the subject matter of this agreement. In our sole discretion, we may modify these Terms of Use and any other Legal Terms by posting the revised version on this Site, and you agree that each visit by you to this Site is a new transaction governed by the terms of use linked on this Site at that time.